September 22, 2014 by texasbbacareerservices
Solutions Strong as Steel
Brought to you by Mu Sigma, Inc.
Solutions to problems come like the creation of steel.
Carbon and iron when properly combined, form an alloy that is much stronger than the sum of its parts. Similarly, problems are not solved through only creativity or technical skill but rather through a combination of the two. Mu Sigma advocates employment of both the art and science of problem-solving. This duality allows Mu Sigmans to provide steel-like solutions to business problems.
So, what is the “art” and “science” of problem-solving?
Solution science is apparent in any article you read on the subject, with innumerable topics ranging from psychology to the scientific method. Whereas most companies work with the genes of business problems, Mu Sigma alone has been able to decode their DNA. Mu Sigma has identified numerous approaches that constitute the basis of the science of problem-solving, including DIPP analytics, the discovery-driven approach, and decision sciences.
The discovery-driven approach focuses on exploring data instead of solely focusing on the problem with which you are presented. By freeing up your approach, the problem can possibly be solved through a means you might not have envisioned if you had concentrated exclusively on the problem at hand.
Finally, decision sciences represent a collection of approaches to problem-solving that, when used together, can more effectively develop a holistic solution. In the past, Business and Technology approaches combined to provide a mere automation of processes, but today, a combination of Math, Technology, Business, and Behavioral sciences forms Mu Sigma’s decision science framework.
Problem-solving art is created through the ingenuity of the individual problem solver. Consider music as an example. Music is defined by its meter, key, tempo, and time signature, which can produce nary a tune or tone on their own. Thus the onus of creating music falls onto the musician and the instrument he uses. He follows the score of the composition while adding his own interpretation and inflection to the music.
Likewise a decision scientist – especially a Mu Sigman – provides creativity to an analytical approach. The individual imports intelligence, cunning, and personality into the analysis to discover deep-rooted insights. Data, tools, and analytical processes alone cannot generate learning, but with a skilled and creative handler, data can reveal an underlying truth. Conversely, a well-trained individual has no useful outlet for their ingenuity without the requisite tools and procedures.
Thus, problem-solving science and art are indeed much like carbon and iron; individually the two methodologies offer weak answers, but combined provide a solution strong as steel.