February 26, 2018 by texasbbacareerservices
Jacqueline Carson, Finance; 2014; Risk Advisory Senior Associate
Please tell us about your career path and how you found your way to EY.
To be honest with you all, I did not know exactly what direction I wanted to go with my career right out of school. I enjoyed a lot of my classes but could not comprehend how they would play out as jobs in the real world. In the spring of my junior year I was interning at a corporate real estate firm in Austin, intending to find a full time opportunity in that space after graduation, until one day I woke up with a desire to try something new. Not knowing where it would lead, I dropped my resume for any posting that sounded interesting and began the interview process. Immediately, EY stuck out to me, when compared to all the others. The people I met were interesting and fun, and genuinely seemed to enjoy their work. I received an internship offer and excitedly went off to EY Dallas for the fall semester of my senior year. After 16 weeks of my internship, I had learned more than I thought was possible, and I viewed my project team members as friends. I was confident and eager to return as a full-time employee after graduation. This summer marks the fourth year since I officially became a part of the EY family, which seems crazy and right, all at the same time!
What do you like about working for EY?
EY creates opportunity in so many ways, for its people, its clients, and the business world as a whole. Personally, as I look back on the last few years, I see the countless ways that my peers, managers, and practice leaders have believed in me and created opportunities to challenge me and broaden my skills and experiences. In a client sense, I have had the opportunity to take part in helping clients solve problems, improve processes, and achieve goals. In regards to opportunity creation in the business world as a whole, just look to our slogan, “Building a Better Working World”. The purpose of EY at its core, and specifically the Advisory practice, is to help businesses do what they do, but do it better than how they have done it before. This is played out at EY in more ways that I am even aware of, but a few that come to mind are EY Entrepreneur of the Year (EOY), the Neurodiversity Center of Excellence, and our increasing capabilities within the technology innovation space, including artificial intelligence, analytics, blockchain, and robotic process automation. Looking toward the future in our rapidly advancing world, I can only imagine the opportunities that will come. I am confident that EY will continue to seek out opportunities to be on the leading edge of innovation, and am excited to be a part of it!
What does this job/internship entail?
At a broad level, working with clients to identify and address the inherent and residual risks encountered in the regular course of business. Specifically, the Risk Advisory Program (RAP) spans a variety of different engagement types, including the IT aspect of financial audits, internal risks and controls, internal operations audits, and service organization risk and control evaluations. In common language that equates to spending time meeting with various client contacts, understanding the processes in place at the business, and working with them to identify opportunities for improvement and implement solutions.
What skills make a person successful in this position?
Flexibility and communication are key in this job. Each day when I get into work I have a to-do list of tasks I want to complete that day, but I rarely get through the majority of them. In a fast-paced environment like the world of professional services, you don’t just have one job, one client, or one team. There are lots of moving parts, so you have to be willing and ready to roll with whatever is thrown your way. Sometimes this can be daunting, but, at the end of the day, it is what has kept me in the business. Each day is different, and there’s always a new project with new challenges and experiences to look forward to. With that being said, learning the value of communication is imperative to success. Keeping your teams and client contacts aware of statuses, issues, and needs is a constant expectation, not to mention the importance of listening and understanding what is being communicated to you. I learn more about the value of communication every day.
Please share your general career advice?
Soak up as much knowledge as you possibly can, wherever you are. The wealth of knowledge you can gain from those around you may surprise you. Chances are, at least your first several years into the working world, and honestly, hopefully as long as you work, you will be surrounded by people who know way more than you do. This is a great problem to have – no one ever gets better by being the best on the team, so use this to your advantage. Take every opportunity to learn from those around you.